Today, in times of constantly available Internet and strong social communities, interaction with your customers is possible at any time and anywhere. With Microsoft Social Engagement you give to your employees from marketing, sales and service effective tools to get connected in real time with your customers, prospects and partners online; either seamlessly integrated into Microsoft Dynamics CRM or as a standalone solution. Use the information you receive about your brand and products in social networks for a comprehensive understanding of the sentiment towards your company in the market.
What is Social Engagement?
Listen, analyze, interact!
Due to social networks customer decide today after extensive research of reviews or user reviews and online discussions. Conversations, which took place earlier face to face, will now take place via Facebook & Co.. People are better informed and get their information from entirely new sources. With Microsoft Social Commitment you can listen, analyze and promote networking - either built into Microsoft Dynamics CRM and Microsoft Dynamics Marketing or as a standalone solution. Get in touch with your customers, you gain new insights and new ways to go.
What matters for customers is the result! And this is our specialisation. See for yourself which customers we successfully cosset.