Microsoft Dynamics 365 Customer Engagement
Microsoft Dynamics 365 for Finance and Operations is a very familiar term for everybody who has dealt with enterprise resource planning systems (ERP). The former Microsoft Dynamics AX or Axapta has been supporting well-known companies and corporations worldwide for more than two decades in optimizing their entrepreneurial performance.
With an experience of more than two decades: The former AXAPTA was developed in 1998 by the Danish company Damgaard A / S. Two years later, the company merged with Navision A / S. In 2002 Microsoft took over the company Navision-Damgaard also including the product Microsoft Business Solution Axapta, as it was then called. Renamed in Microsoft Dynamics AX and now Microsoft Dynamics 365 for Finance and Operations, it became a global ERP system that combines both functionality and usability packed into an intuitive, roll-based user interface. This has been expanded by numerous Business Intelligence (BI) and reporting functions. The standard range of functions has been significantly expanded by numerous specifically designed industry solutions. Significant added value has been achieved through the integration of Microsoft Office products and interfaces to Microsoft solutions such as SharePoint (Collaboration and Enterprise Portal) and Skype for enterprises (communication).
Nearly everybody agrees that you need an ERP System. That the introduction is a process, which is associated with both personnel and financial expenditure, is also plausible. If the ERP does not fit into the company after several years, despite internal adjustments, an upgrade to the latest version is often considered as a patent solution. At NAVAX, however, we first take a close look at the individual situation with all the facts and then decide our recommendation.
Through our decades of experience, we are able to clarify the following questions with you:
What are the functions? What is the standard? Have processes in the company been lost? Which processes were added? Are there running processes outside the current ERP? (e.g. the classical "Excel List"). Are there any functions in the current release that would be more functional to use?
Only after an exact fact check you can determine whether a "re-engineering project" or a classic "upgrade project" makes more sensel. Sometimes it is also a combination that creates the greatest added value for tour customers.
Key success factors are strong project teams, experience from the use of the ERP version up to now, together with useful technological innovations.
How NAVAX can help you here, we will gladly explain to you personally.
Flexible and scalable
Grow as fast as you want. Investments remain well protected due to the integration ability. Respond to changing business needs.
Modern and agile
Stay one step ahead of the competition by saving valuable time through innovation and agility. Improve business planning and processes in your daily business.
Transparent and unified
Provide real-time predictive intelligence for data-driven decisions to drive business transparency. Unify your financial and operational processes.
Out-of-the Box Solutions for different industries
- Professional Services
We are happy to advise you on your individual solution, technologically optimally implemented for you as a cloud service or installed locally at your site.
All important business processes can be centrally managed and optimized with Microsoft Dynamics 365 for Finance and Operations. National and international. Dynamics 365 is therefore the ideal solution for international companies. And those who are on the way to become one.
Well thought-out, intuitive user interfaces support your employees anytime and anywhere, tailored to their respective tasks. From production and manufacturing to the service sector, from retail to wholesale - with industry-specific solutions, all important areas from personnel management to financial management can be controlled, but also optimized during operation.
Our Customers such as Mauser, Kattus and POLYchem, appreciate the simple management as well as the full cost control. In other words, you buy exactly the number of licenses you need. No more and no less. And the best? If youwant to grow, Microsoft Dynamics 365 for Finance and Operations simply grows with you. Uncomplicated and flexibly scalable at any time. From Vienna to Melbourne. (If you are a global player). Or from Vienna to Melbourne. (If you are on the way to become one)
You know your business goal - we help to put it into practise
Whether you need an upgrade or a re-engineering project, the integration of new Business Intelligence (BI) components or the conquest of new markets, we support you with increasing transaction volume as well as optimizing your existing workflows.
Not only do we draw on our many years of experience. We advise you conscientiously and with the comprehensive competence of a system house. This means you can enjoy optimal support from a single source. You have one contact person who offers tried and tested solutions for all sectors and areas. We are here for you! Everytime and everywhere.
For us, support means not only 24 hours of availability and seamless tracking. (Although this does not hurt, of course). For us it means to be a reliable contact for all questions.
Support from one source
Your advantages of having NAVAX as Partner
Stability. We have been providing our customers with reliable support for two decades.
Transparency. Our 24-hour service portal with ticket tracking system shows you each of our work steps. Without gaps.
Inhouse Direct Support. Our Customer Care Center solves your concerns quickly and effectively - regardless of location and time (zones). This saves money and nerves.
Consulting from practice. Sometimes re-engineering is more cost-effective than an upgrade. We always find your optimal solution.
Exploit synergies. Our Systemhaus Competence is your added value - we offer tailor-made solutions in the fields of Business Intelligence (BI), marketing, digitalization and more. Contact us. We are happy to help!
Lifecycle Services (LCS). The useful Toolbox for Microsoft Dynamics 365 for Finance and Operations.
For whom? Really for everybody involved in the Microsoft Dynamics 365 for Finance and Operations project.
What it is: Lifecycles Service is a collaboration portal that is based on the Azure cloud platform, which allows all processes from presales to maintenance to be described and clarified.
With LifeCycle Services, you can tailor and shape your processes at any time as you wish and respond to all company and market changes.
Advantages of Lifecycle Services
- Easy collaboration across the cloud. Internal and external.
- Transfer your real business processes in Microsoft Dynamics 365 for Finance and Operations and adapt them on an ongoing basis.
- All issues at any time clearly in view.
- Regular new add-ons and further developments - without complicated installations.
- Integrated directly into the lifecycle project, it provides tasks and templates for each project phase.
- For the technically interested - at any time insight into the system with proposals for improvement.
- Useful tools such as the Security Development Tool available at any time.
- Reporting legal changes to Microsoft - this allows country-specific adaptations to be implemented more quickly.
- You assign your individual roles to your users - the number of licenses required is automatically calculated immediately.
Selected additions for Microsoft Dynamics 365 for Finance and Operations
An excerpt from the extensions and tools with which we personally have had good experiences. Do you have specific requirements? We will find your individual solution!
The mobility solution for Dynamics AX
For whom: Special mobility solutions for the areas
- Field Sales
- Warehouse Management Systems (WMS)
- Retail trade
- BarTender Integration (barcode software)
What it is: Special mobile industry expansion modules for AX. Web-based. Mobile and device-independent. No unnecessary interfaces and workarounds. All solutions are fully built in AX. Easy implementation and maintenance. Tailored to your needs, anywhere, anytime. Multilingual (German / English/Dutch, other languages as required)
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Questions about AX Anywhere or other solutions? Get in contact!
Prologics FireStart BPM Suite provides a solution that combines intelligent workflow automation, business process planning, and in-depth process analysis.
Process management and process planning are certainly comprehensive topics that unquestionably affect and influence every organizational area.
This results in the following questions:
- How can processes be designed so that they are understandable to everyone?
- How can daily business be simplified and how can our customer relations be improved?
- Where is the company facing risks or potential for improvement?
What matters for customers is the result! And this is our specialisation. See for yourself which customers we successfully cosset.