CRM breakfast with Biogena

Realise your potential with CRM: For all those who are convinced of the importance of customer experience (CX) and are still looking for inspiration and practical insights in the B2C and B2B sectors. Healthy Customer Experience: How to realise your full potential with CRM. CRM breakfast with Biogena & NAVAX in cooperation with SUCCUS.

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Biogena: Künstliche Intelligenz und Innovation im Gesundheitswesen
On-demand

Available anytime and anywhere

Who would find the webinar interesting?

Anyone interested in digitalisation along the entire customer journey

Speaker

Sabine Schwarzl, Head of E-Commerce & Digital Marketing BIOGENA Group
Caroline Kaiser, CX expert

What you can expect

Learning from Health: Find out what health and CRM have in common. For all those who are convinced of the importance of customer experience (CX) and are still looking for inspiration and insights from practice in the B2C and B2B sectors.

Biogena, an Austrian manufacturer of food supplements and micronutrients, has been a satisfied customer of NAVAX since 2020. As digitalisation experts, we helped Biogena achieve its growth targets and really get to know its customers with a 360° view.

  • Challenges at Biogena
  • Digitalisation of the entire customer journey
  • Role of a CRM system at a micronutrient manufacturer

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